what causes frontier wifi tv picture to freeze
DirecTV Keeps Freezing? (Possible Causes & Fixes)
DirecTV is a popular satellite TV service that offers more than 240 channels in most areas. A big downside of DirecTV, though, is that it sometimes it freezes.
If your DirecTV keeps freezing, it may be because of poor atmospheric condition, bad wiring, or a wrong satellite dish location. DirecTV Stream can freeze every bit a effect of a weak WiFi connexion or the app needing to be updated. All solutions can ordinarily exist resolved in nether 1 hour past either you lot or a technician.
Keep reading to observe what DirecTV is, why information technology keeps freezing, and how to ready it!
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What is DirecTV?
DirecTV, a subsidiary of AT&T, was born in 1994 as an American directly broadcast satellite service provider. They're headquartered in California and have since evolved into even more.
The company DirecTV has two major service offerings. The starting time, satellite television (trademarked DirecTV) and a streaming service that couples live Tv set with on-demand capabilities called DirecTV stream.
There tin can exist freezing issues with both, simply it'south important to differentiate between the two. Issues with the satellite dish itself need to be handled by an authorized technician. All the same, there'southward no reason for a customer to endure freezing on their remote control.
Upon doing some digging, I noticed that many customers complain well-nigh their DirecTV freezing or becoming slow when customers utilise their remotes. We'll dive more into why this happens below.
Related Guide: DirecTV Genie Keeps Freezing?
Why Does My DirecTV Proceed Freezing?
A DirecTV that freezes can be incredibly frustrating. It requires you to manually restart the satellite tv set box in lodge to return service.
If your DirecTV keeps freezing, information technology'due south likely i of these 5 things:
- Poor weather interference
- Faulty remote
- Other electronic interference
- Satellite dish location
- Bad wiring
Unfortunately, you tin can't control the weather condition, although the others are fixable.
Poor Atmospheric condition Interference
Usually, bad weather condition is temporary, but there's really nothing you can exercise to stop this.
If you're in an expanse with poor conditions atmospheric condition (rain or snow), your DirecTV can get interrupted when it tries to communicate with the satellite. Usually, this issue will resolve itself within an hour or two subsequently the atmospheric condition subsides.
If you tried to tape anything during such weather, I take some bad news. Typically any DVR settings will exist inhibited if your satellite dish isn't receiving signals.
The gear up? After the weather subsides, reboot your TV and call a technician. Client service may be able to do a hard reset on their end to get your DirecTV support and running as chop-chop as possible.
Faulty Remote
As mentioned above, some customers feel freezing issues related to their remotes.
This can happen when users press too many buttons at once, although it is oft caused past something as simple as a dead bombardment.
The prepare? Change out those depleted one-time batteries for a new pair of AAs. If this doesn't work, endeavor:
- Turning your Idiot box off.
- Expect 1 minute.
- Then, turning information technology back on again.
This should cure your remote woes.
Other Electronic Interference
Similar your cell phone and prison cell towers, because DirecTV relies on satellite correspondence, other electronics tin interfere with signals. This can cause your DirecTV to freeze.
The usual culprits of electronic interference include microwaves and cordless phones. WiFi interference also presents an outcome because it broadcasts on the same frequency as DirecTV.
A sure-burn down sign of this is an overheated DirecTV console or nearby electronics producing a lot of heat.
The fix? There isn't much you tin can do about this except perhaps turning your phone on plane mode while you lot're home (which would be a dizzy solution). A technician tin usually come up out and motion the position of your satellite dish to limit interruptions.
Satellite Dish Location
Another huge related issue is an improper installation of the DirecTV satellite dish, causing it to freeze up.
One of the main reasons for this is long tree branches. If your DirecTV satellite dish is too close to a large, overgrown tree, the branches may exist inhibiting signals.
The fix? This is pretty simple but requires a professional. You have ii options- take someone cut back the tree or have a technician move the dish.
Bad Wiring
Your DirecTV tin can freeze upward, showroom a black screen, or show a pixelated epitome when there is bad wiring between the receiver and the satellite dish.
The wiring tin get ruined from normal wear-and-tear or long-term exposure to outdoor conditions. Even tempest damage, animals chewing the wiring, tree branches falling, or birds edifice nests tin have a lasting affect.
The set up? If you lot call client back up, they'll be able to ship a technician out to confirm the harm. He or she tin can so lay new wiring.
Why Does My DirecTV Stream Continue Freezing?
Unless you accept a Smart TV with DirecTV Stream built-in, nigh customers use the DirecTV Stream App from their phone. That'south where most of the problems lie, so nosotros'll focus at that place.
Here are the reasons your DirecTV Stream keeps freezing:
- App needs to be updated
- WiFi connection is weak
- Your phone needs to be updated
- Coax cable is loose
- Channel is malfunctioning
Fear not; in that location'southward a set up for all of these related issues.
App Needs to Be Updated
We've all been there when the dreaded app update message flashes across our phones. Information technology's tempting to striking '10' and forget most it (in fact, that's unremarkably what happens), but we'll pay the price downwardly the route.
One of the best ways to keep your DirecTV Stream from freezing is by updating your app. This volition allow the app to employ the latest technology without intermission. It volition be much easier for you lot to enjoy your favorite shows.
The set? If an upgrade isn't bachelor, try deleting and re-downloading the app.
Also of annotation- typically, a Smart TV with DirecTV built-in has far fewer bug. This is because they don't require Bluetooth or prison cell phone signals to be working flawlessly.
If you're experiencing frequent and abiding freezes and nothing seems to exist working, then it might be time for you to change providers. This brings me to my side by side betoken- WiFi.
WiFi Connection Is Weak
There's really nothing worse than poor WiFi. Sometimes you lot get unlucky, and the apartment y'all're renting or the new home you bought ends up in a dead zone.
Weak WiFi is ane of the leading causes of your DirecTV Stream being frozen. If the app can't communicate using WiFi, it will often terminate working, or yous'll get an error message.
The fix? There's not much you can do almost weak WiFi except to switch providers (which is expensive) or accept a technician come out to troubleshoot. Sometimes turning the modem off and on or doing a difficult reset will improve your connection.
Your Phone Needs to Be Updated
It seems like every telephone update that solves the previous version's bugs comes with a new set up of issues.
Bluetooth connectedness between your phone and goggle box has been known to cause DirecTV Stream to freeze. I of the main reasons is interference from other devices in the area. This will result in your Tv set not beingness able to find and connect with your phone (the remote).
The set? Usually, updating your phone will help avoid these problems. Typically it will be washed overnight while your device is connected to power. This should have nigh an hour.
Coax Cablevision is Loose
Sometimes, coax cables are not securely fastened on the back of your TV or to the wall.
A loose coax cable can cause DirecTV or DirecTV Stream to freeze considering there'southward non a strong enough point to get through two devices at in one case.
The fix? All you take to exercise is tighten the cable connectors. If that doesn't work, replacing your coax cable for $15 may be the next step.
Channel Is Malfunctioning
Sometimes if your DirecTV Stream is freezing, it has naught to do with the app at all.
DirecTV Stream offers over 240 dissimilar channels on-demand or alive. Sometimes the channel you're trying to scout freezes or isn't working correctly for some reason. Each aqueduct is operated past its own software and may sometimes experience unrelated issues.
The fix? You can try reporting the issue to DirecTV customer service, although they volition probably tell you to wait information technology out. Y'all can besides effort to delete and re-download the app.
Related Questions
Why won't DirecTV stay paused?
If your DirecTV won't stay paused, either the remote is low on batteries, or in that location is a software issue. If you lot're having bug with the DVR, reboot your DirecTV panel. Perform these steps:
- Unplug your receiver's power string from the outlet.
- Wait 30 seconds, and plug it back in. Press the Power button on the front panel of your receiver.
- Wait up to two minutes for your receiver to restart.
Why won't DirecTV Stream permit me log in?
Your DirecTV Stream might non exist letting you log in if you lot have rebooted your television. Additionally, if you change your WiFi password, the app may kicking y'all out and require you to log in once more. You'll need to update this on your phone. E'er keep your login data handy for circumstances like this.
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In Summary
DirecTV is an excellent option for television viewers who desire to be able to sentry their favorite programs on the go.
Unfortunately, some customers have reported that it freezes when trying to stream TV shows or movies. This could exist due to your cyberspace connection quality- if you're experiencing this problem, try upgrading your provider's cyberspace plan. Other issues include your phone's software and coax cable connection.
If these don't work, then the channel itself might not be working properly. Regardless of the trouble, if you can't fix it yourself, DirecTV offers 24/7 customer service!
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